How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

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Also Read

Is MS-FrontPage extensions supported on your servers?

Yes. We enable Frontpage extensions on all accounts.

Will I have unlimited access to update my web site pages or domain names?

Yes, you will have unlimited access to your account using your username and password, 24-hours a...

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...