How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Do you provide FREE trial of your web hosting services?

No, but we offer 30 Day Money Back Guarantee so if you are not satisfied with our hosting...

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...

Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?

Yes, we provide FREE self-signed certificates to all our customers. These works just like any...